Cooperation and thinking in terms of processes
As exporters and wholesalers of flowers and plants, we feel compliance with ISO and Florimarkstandards is important, because it encourages our staff to think in terms of processes. If an organisation wants to operate efficiently, everyone within that organisation must realise that many activities take place which involve various different units in one and the same process. Or that the output of one process may be the input of another. It is therefore essential to have everyone ''singing from the same song sheet" i.e. that everyone works as set out in the various procedures.
Ines van der Boon
'At the end of the day, working in accordance with a strict framework will reflect quality and reliability and help improve customer satisfaction.'
We can only do that together. Or, to quote Henry Ford: Coming together is a beginning, keeping together is progress, working together is success!"